Term Of service

Terms of Service

Welcome to BansuriWale Tea. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before placing an order.

1. General Information

This website is operated by BansuriWale Tea. Throughout the site, the terms “we”, “us” and “our” refer to BansuriWale Tea. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these terms and conditions.

2. Product Information

We strive to provide accurate descriptions and images of our tea products. However, actual product packaging, color, or appearance may vary slightly due to lighting, display settings, or packaging updates.

3. Pricing & Payments

All prices listed on our website are in INR (₹) and are subject to change without prior notice. We accept payments through secure payment gateways and Cash on Delivery (COD), where applicable.

4. Order Acceptance

We reserve the right to accept or cancel any order at our sole discretion. In case of order cancellation due to stock issues, payment failure, or suspicious activity, the customer will be notified and refunded accordingly.

5. Shipping & Delivery

Orders are processed within 1-2 business days and shipped through trusted courier partners such as Delhivery and other logistics providers. Delivery timelines may vary depending on location and external factors.

6. Returns & Refunds

Our Return & Refund Policy applies to all purchases. Due to the consumable nature of tea products, opened or used items are not eligible for return unless damaged or incorrect items are received.

7. User Responsibilities

  • Provide accurate shipping and contact details
  • Use the website for lawful purposes only
  • Not misuse or attempt to harm the website or services

8. Limitation of Liability

BansuriWale Tea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

9. Intellectual Property

All content on this website, including logos, text, images, and designs, is the property of BansuriWale Tea and may not be copied, reproduced, or used without permission.

10. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. It is the user’s responsibility to review this page periodically for updates.

11. Contact Information

For any questions regarding these Terms of Service, you may contact us at:

📧 Email: bansuriwaletea@gmail.com

🏷️ Brand: BansuriWale Tea